audio opensource_audio In this Demos podcast, Peter Bradwell talks to Niamh Gallagher and Jamie Bartlett, two of the authors of the new Demos pamphlet Making It Personal. This report advocates a simple yet transformational approach to public services – self-directed services – which allocate people budgets so they can shape, with the advice of professionals and peers, the support they need. This participative approach delivers personalised, lasting solutions to people’s needs at lower cost than traditional, inflexible and top-down approaches, by mobilising the intelligence of thousands of service users to devise better solutions. Here, Niamh and Jamie talk about why this is such an important departure from traditional services, and exactly what impact self-directed services can have. public services; public policy; democracy; social care Demos DemosPodcastMakingItPersonal peter.bradwell@demos.co.uk 2008-01-21 11:24:42 2008-01-21 11:31:26